Secure & Efficient Online Water Bill Payment Available Here

Reynoldsburg residents wishing to pay their water bill online are strongly encouraged to pay via the city’s official website. You can click the “Pay Water Bill” icon on this homepage to access the city’s Smart Bill system.

Certain online companies promote bill payment services, but it is important to understand that their services can be problematic. For example, payment is often not received by the city until four or five days after a resident pays through these companies. This could cause the payment to be received after the due date, which could lead to late fees or even suspension of water service. Online payments made through the city’s website are received instantly. Additionally, some companies also charge fees above and beyond the amount due to utilize their services. The city does not charge any hidden fees to pay online through the city’s official website.

Some of these companies create online profiles that make them appear to be official agents of the city. They will use city logos and provide contact information to city offices. Do not be misled! The safe and efficient way to pay your water bill online is through the city's homepage.
For more information about the Water/Wastewater Department, click here.